Accounts Receivable and Collections Specialist
The University School of Jackson seeks a detail-oriented and customer-focused individual to join our Business Office team. This position plays a vital role in supporting the school's financial operations through tuition and fee collections, account management, contract preparation, financial aid application assistance, and event support.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to providing exceptional service to our families and community.
This individual will:
● Actively monitor all accounts receivable balances and maintain accurate records.
● Communicate with families regarding outstanding balances in a professional, courteous, and confidential manner.
● Coordinate collection efforts and establish payment arrangements when appropriate.
● Receive all family account inquiries and answer related questions, set up payment arrangements, and submit for approval any requests for payment plan changes.
● Process payments and reconcile accounts to ensure accuracy.
● Assist with the annual enrollment and re-enrollment contract creation process; ensuring new tuition and fees are accurately generated from the contracts.
● Maintain documentation and records related to student billing and enrollment agreements.
● Prepare and distribute cash boxes and merchant service devices for school events, athletic gate and concessions, fundraisers, and other activities.
● Provide training and support to event staff in proper cash controls and utilizing payment processing equipment.
● Reconcile event receipts and cash collections following events.
● Print disbursement reports daily from all merchant service accounts and post transactions to the ledger.
● Submit cash and checks for deposit with all supporting documentation to the Business Office Manager to review and approve before depositing.
● Submit TSSAA reporting for athletes receiving financial aid and assist with the EFS voucher management and account application.
● Contributes positively to the Business Office team, fostering a collaborative environment to ensure efficient operations and advance the school's mission and goals.
● Employ excellent written and verbal communication skills, including appropriately using technology to communicate with parents and colleagues.
● Demonstrate effective time management and collaborative skills.
● Possesses strong character, sound judgment, and a service-oriented mindset, with the ability to build positive relationships with families while maintain accuracy, confidentiality, and accountability in all financial matters.
● Demonstrate cooperation and flexibility in performing other related duties as assigned.
Bachelor’s degree in accounting, business, or related field is required. Previous experience in accounts receivable, collections, bookkeeping, or accounting preferred. Proficiency with Microsoft Office, particularly Excel, and a strong aptitude for learning new software applications and adapting to evolving technology needs. Compensation is competitive and commensurate with experience.
Interested candidates should send a resume and cover letter of interest to Tiffany Hopper at thopper@usjbruins.org.